Information Specialist - Hiring Now!

Description

You thrive on working in a fast-paced, exciting environment, creating value for the client. You have strong software application and client services skills. Diligence, determination and focus on results are among your key assets. You are a very hard worker; and your ability to troubleshoot technical software problems is as strong as your exceptional communication skills. If this sounds like you, consider applying to join our energetic team.

Primary Responsibilities

• Provide technical configuration and support to clients.
• Execute the product component of the solution deployment process from initial customization through to full implementation.
• Identify and solve technical concerns for our clients.
• Report client feedback to solution managers to help continually improve the product and processes that support it.
• Ability to interact, support and train both marketers and sales agents on a regular basis.
  
  

Qualifications

• Minimum of 1 year work experience in a software or technology position.
• Exceptional client services skills.
• Exceptional communication, interpersonal and support skills.
• Hard and efficient worker.
• Customer support experience is an asset.
• Familiarity with the software and technology markets is an asset.
• Proficiency with complex IT/software solutions is a plus.
• University degree
  
  

Please contact info@couch-associates.com with any possibilities and information.